FAQs
Welcome to BuildClub Watches
Custom Build Watches, Modifications
A custom build watch is a unique, commercially unavailable, hand-assembled watch using both genuine Seiko and non- Seiko, aftermarket parts. Watch modification is the process of replacing original watch parts (dial, hands, crystal, etc.) with new ones. Probably the most popular base watch of choice is the Seiko 5.
Parts
We sell genuine, aftermarket and sterile/unbranded third party products, specifications and details are in the items description.
Condition
We sell brand new items exclusively, all products are in the described and pictured, fully working, flawless condition.
Genuinity and quality
These are not Seiko products but custom build watches with genuine NH35A Automatic Seiko movements. All other parts are new and high quality aftermarket or third-party products (specifications and details are in the items description). Please check the pictures carefully, they are a big part of the description.
Water Resistance
Depends on the watch, every product has a detailed description, please check them out. In general, my builds are water-resistant between 3 and 10 ATMs, therefore I it’s not recommend them for water activities such as diving, snorkeling, etc.
Operating and maintenance
We will do our best to enlighten you on how to maintain and operate your watch properly with a written description, or by videos.
Custom orders
Please check out our current inventory. If you would prefer further modifications please contact us.
Warranty, Liability
You will receive the watch in fully working order. We offer a 1 month full warranty from the date of purchase, it’s enough time for any possible errors to become apparent, plus 3 month warranty for the movement. This warranty does not apply to normal wear and tear; damage which results from accident, abuse, misuse, neglect, improper handling or use, including unauthorized repair and further modifications; water damage, corrosive environments, high voltage surges, shipping, or abnormal working conditions.
Return
As these are made to order pieces, we accept returns only if the sold good is defective. In that case we will repair or replace the watch, if it’s not possible we reduce the price by a partial or full refund.
To start a return, you can contact us at buildclubwatches@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Shipping
Located in the European Union, we prefer shipping to the US, UK and to EU member states. All orders shipped signature required (unless other arrangements are made). All merchandise will be recorded on video being packaged. We ship watches via UPS and FedEx, for smaller value items (straps, dials, etc.) traceable registered mail may be an option. We ship them within 3 business days of purchase.